FAQ
Find answers to common questions about our services.
Disdukcapil MPP Lantai 2 is open every Monday to Friday from 8: to 16: WIB. It is closed on Saturdays, Sundays, and national holidays.
We provide administrative services such as KTP, KK, birth certificates, and death certificates. Services also include passport renewal and other official document requests.
Reservations are not required. However, to avoid long queues, it is recommended to visit on weekdays before 1: AM.
You can apply directly at our counter or through the official Disdukcapil Cilacap website. Ensure all supporting documents are complete.
Service fees are in accordance with government regulations. Fee information can be viewed on the information board or asked directly from the staff.
If documents are incomplete, we will provide guidance to complete the requirements. A return visit is required after all documents are submitted.
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